Terms of Service

01Acceptance of these terms

These Terms of Service govern your access to and use of the MagiBox platform, including the web console and the protected teaching application. By creating an account, subscribing, or using the service, you agree to these terms on behalf of yourself and any organisation you represent.

02Subscription and licence

Subject to your active subscription and payment of applicable fees, MagiBox grants you a limited, non-exclusive, non-transferable right to access and use the platform for your internal teaching and training purposes. Subscriptions, seat counts, and device limits are defined in your order or plan. Rights end when the subscription ends.

03Acceptable use

You agree not to misuse the platform. In particular, you will not:

• Attempt to circumvent, disable, or reverse-engineer content protection, DRM, or device-binding controls.
• Capture, record, redistribute, or republish protected course content outside the approved teaching application.
• Share credentials, exceed licensed seats or devices, or resell access without authorisation.
• Upload unlawful, infringing, or harmful content, or content you do not have the right to use.
• Probe, scan, overload, or interfere with the security or integrity of the service.

04Franchise and campus accounts

Multi-campus and franchise customers may operate hierarchical accounts in which headquarters distributes courses and policies to campuses. The account owner is responsible for the conduct of its administrators, teachers, and students, for managing seats and devices, and for ensuring each campus complies with these terms.

05Content and intellectual property

Course content published by a headquarters or brand remains the intellectual property of that owner. MagiBox does not acquire ownership of customer content. Such content is DRM-protected and is licensed to authorised campuses and learners only for viewing inside the protected teaching application; it may not be downloaded, copied, or redistributed.

The MagiBox platform, software, and trademarks remain the property of MagiBox and its licensors. No rights are granted except as expressly stated.

06Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, or activity that threatens the security or lawful operation of the service. You may stop using the service at any time. On termination, your right to access the platform ends and we will handle remaining data as described in our Privacy Policy.

07Disclaimers and liability

The service is provided on a commercially reasonable basis. To the maximum extent permitted by law, MagiBox is not liable for indirect, incidental, or consequential damages, and our aggregate liability is limited to the fees you paid for the service in the period giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law.

08Governing law

MagiBox operates across Southeast Asia and Australia. Unless your order states otherwise, these terms are governed by the laws of Singapore, where MagiBox is established, while local mandatory consumer and data-protection laws of Malaysia and Australia continue to apply where required. The parties will attempt to resolve disputes in good faith before pursuing formal proceedings.

Questions about this page?

Reach our data protection team and we will respond within a reasonable period. For data access, correction, or deletion requests, please include the campus or account involved.